Terms of service

The service

Accounts

• An account is made by signing in with Google or GitHub. Each provider identity is its own account, and an email address does not join two of them.
• Sign-up can be closed. UGCFans can disable an account.
• Everything done with an account, in the studio or through a connected client or a personal access token, is the account holder's act. The holder protects tokens and revokes any that leaks, on the connections page.
• An account holds up to 100 connections and 20 personal access tokens, and up to 240 MCP calls a minute.

Credits and plans

• Credits are prepaid. A plan is a monthly subscription in US dollars, paid through Stripe, and it sets the credits an account may use each month. Credits are purchased inside the account on ugc.fans after sign-in.
• A new member account receives 500 credits at its first sign-in. They last 365 days and cover up to 50 images and 8 videos.
• Generation consumes credits. The price of an image, a video or an ad is stated before it runs, and a quote holds for ten minutes. While a job runs, the most it can cost is reserved from the balance. When the job ends, the cost it incurred is charged and the rest is released.
• A job cancelled before it reaches a provider is not charged. When the balance cannot cover a request, nothing is made.
• New generation is paused while a payment is overdue or a payment dispute is open.

Acceptable use

• A real person is rendered, in face or in voice, only while a standing consent from that person covers the use. The member records the consent, with the grantor's name and contact, before the render. A render is refused without one, and a consent withdrawn while a job waits stops the job. A presenter that UGCFans drew needs no consent, and a cloned voice always needs one.
• An ad that carries a testimonial states where its words come from: verbatim, edited or composed. Verbatim and edited words rest on reviews the member supplies. Composed words rest on the brief. A testimonial with no stated basis is refused.
• A finished file can carry a visible label that states it was made with AI. Where UGCFans requires the label for a presenter it drew, a request cannot switch it off.
• UGCFans can screen prompts, uploads and results, and refuse or hold what the screen flags. The default categories are minors, sexual content, violence, a named person, a brand mark and deception. Repeated refusals inside a window suspend an account.
• Requests stay within the call, connection and token limits stated under Accounts.

What is generated

AI output

Ending use

• A member stops at any time. Disconnect and Revoke end a client or a token, and Delete my data, on the account page, requests erasure as the privacy policy describes.
• UGCFans can suspend or disable an account, withhold a file, or stop a job when these terms are breached or a safety screen refuses repeatedly.
• A subscription is cancelled in billing, through the Stripe customer portal.

Changes

Contact